Thank you for purchasing our products at www.eco-energysavers.co.uk operated by Eco-Energysavers.
In order to be eligible for a refund you need to return the product within 90 calendar days of
The product must be in the same condition that you receive it and undamaged in any way. After we receive your item, our team of professionals will inspect it and process your refund.
Damaged returns or returns that have parts missing maybe be subject only for a partial refund which will be determined by a report from our technical department.
The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 90 calendar days have passed, you will not be eligible for a full refund. If anything is unclear or you have more questions feel free to contact us.
Unfortunately our products aren't compatible with all air-conditioning units. Returning products that incompatible with your air-conditioning units must be returned within 90 days for a full refund, products returned after 90 days and and no later than 180 days will be subject to a restocking fee of 15%.